Shipping policy

Shipping Policy

At Salt & Luz, we process orders within 4 business days of receiving your payment authorisation. 

Areas and Rates

We ship Australia-wide and to New Zealand for now! Below are our shipping rates*: 

Country	Standard Shipping Rate (in AU$), Orders below AU$99*	Standard Shipping Rate (in AU$), Orders AU$99 and up*	Express Shipping Rate (in AU$), Orders below AU$199*	Express Shipping Rate (in AU$), Orders over AU$199*
Australia	AU$10	FREE	AU$15	AU$10
New Zealand	AU$25	AU$25	AU$40	AU$40

 

* For larger or heavier orders, shipping rates may differ; we will be in contact with you if any adjustments are necessary.

For International Orders — Import Taxes and Duties

International orders may be subject to taxes, duties, and other import fees that may be required by law in some countries. Salt & Luz does not included these fees in our product prices nor shipping costs in checkout; customers are to be responsible for these fees.

Special Arrangements

Need a special request? Please write to us at hello@saltandluz.com and we will try to assist you where we can!

Other Feedback

If you have other questions, feedback, or concerns, please don't hesitate to contact us at hello@saltandluz.com.